Terms and Conditions

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using the services of Fairplus, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Company Information

Company Name: Fairplus

Address: 2nd Floor, 202, Shree Ram Industrial Estate, Old Nagardas Cross Road, Andheri East, Mumbai Suburban, Maharashtra, 400069

Contact: +91 8955374943

Email: contact@fair-plus.shop

3. Products and Services

Fairplus provides the following:

• Sale of cosmetics and skincare products
• Beauty and wellness consultations
• Product recommendations and advice
• Specialized skincare kits
• Gift sets and accessories

4. Service Terms

4.1 Service Requests

All service requests must be made through official channels. Fairplus reserves the right to accept or decline service requests based on availability and technical feasibility.

4.2 Service Scheduling

Service appointments will be scheduled based on availability and priority. Fairplus will make reasonable efforts to accommodate customer preferences but cannot guarantee specific time slots.

4.3 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time.

5. Pricing and Payment

5.1 Service Pricing

All service prices are quoted in Indian Rupees (INR) and are subject to change without prior notice. Fairplus will provide detailed quotes before commencing work.

5.2 Payment Terms

Payment is due upon completion of services unless otherwise agreed in writing. Fairplus accepts cash, bank transfers, and other agreed payment methods.

5.3 Additional Charges

Additional charges may apply for:

• Emergency services outside business hours
• Additional materials or parts required
• Extended service time beyond initial estimate
• Specialized equipment or tools required

6. Warranty and Guarantee

6.1 Product Authenticity

Fairplus guarantees that all products sold are 100% authentic and sourced directly from authorized manufacturers or distributors.

6.2 Usage Limitations

We are not responsible for adverse reactions caused by misuse of products or failure to follow instructions. We recommend patch testing all products before use.

7. User Responsibilities

Users are responsible for:

• Providing accurate shipping and contact information
• Reading product ingredients to check for allergies
• Following usage instructions provided with products
• Keeping account credentials secure

8. Limitation of Liability

Fairplus's liability is limited to the cost of services provided. We are not liable for:

• Indirect or consequential damages
• Loss of profits or business interruption
• Damage to property not directly related to our services
• Delays caused by circumstances beyond our control

9. Health and Safety

Fairplus advises:

• Consulting a dermatologist for specific skin concerns
• Performing a patch test before using new products
• Discontinuing use if irritation occurs

10. Intellectual Property

All content, designs, and materials on our website and in our service documentation are the property of Fairplus and are protected by copyright laws.

11. Privacy and Data Protection

Customer information is handled according to our Privacy Policy. Fairplus is committed to protecting customer privacy and data security.

12. Force Majeure

Fairplus is not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or other force majeure events.

13. Dispute Resolution

Any disputes arising from our services will be resolved through:

• Good faith negotiations between parties
• Mediation if negotiations fail
• Arbitration as a final resort

Disputes will be governed by the laws of India and subject to the jurisdiction of courts in Etah, Uttar Pradesh.

14. Modification of Terms

Fairplus reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

15. Termination

Either party may terminate the service agreement with reasonable notice. Fairplus reserves the right to terminate services immediately in case of:

• Non-payment of fees
• Safety violations
• Inappropriate behavior towards staff
• Breach of terms and conditions

16. Contact Information

For questions about these Terms and Conditions, please contact Fairplus:

17. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

18. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Fairplus regarding the use of our services.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Fairplus reserves all rights not expressly granted in these terms.